Business Type: Catering Service
Project Link: www.azadcatering.com
Client: Azad Catering
Challenge:
Azad Catering faced challenges in managing orders during peak seasons. Their manual system was prone to errors, delayed order processing, and lacked a way to keep track of customer preferences, leading to inefficiencies and missed opportunities.
Tools Used:
Solution:
Clientsync implemented a lightweight order management system built with Forminator, seamlessly integrated into their operations. This system allowed customers to place detailed orders directly online, with automated notifications and easy tracking for the team. Additionally, our POS solution streamlined billing, inventory management, and sales tracking, making their operations more efficient.
Outcome:
Azad Catering experienced a 50% reduction in order processing time and minimized errors significantly during high-demand periods. The online order system increased customer satisfaction and repeat bookings by 30%. With smoother operations and faster service, Azad Catering became better equipped to handle peak-season demands and delight their customers.
